Act on specified commercial transactions.

• Provider of Product

  ASOBIMO, Inc.

• Location

  4-24-3 Higashi Ikebukuro, Toshima-ku, Tokyo, 170-0013, JAPAN

• Contact Information

  Once you have logged into the game, please contact us via the [ Contact Form] within the app.
  Our phone number will be emailed to you without delay upon request.
  Please let us know through the contact form above if you need our phone number.

• Operation Supervisor

  President Katsunori Kondo

• Service name, type, and main content

  Offering software and various digital contents

• Payment method

  Individual usage billing
  The amount will be displayed on the screen during purchase.

• Handling of in-game currencies

  Only available with the respective service versions for each OS.

• Fees Needed Except for Product Purchases

  Internet connection environment and connection-related fees required for software downloads

• Payment Method

  Credit Card
  Note: Available payment methods are limited to those shown on the purchase screen.

• Payment Timing

  Payment is processed when the purchase is confirmed.
  The actual withdrawal date and billing timing depend on the terms of each payment provider.

• Delivery Timing

  After payment is completed, the content is usually reflected in-game immediately.
  However, it may take longer to appear due to communication or system conditions.
  If the content does not appear, please contact customer support.

• Cancellation & Refund Policy

  Due to the nature of digital content, cancellations or refunds are not available after payment is completed.
  However, if you believe the content was not delivered or you were charged more than once, we will investigate and respond accordingly.
  Please contact customer support.

• Defect Liability

  Due to the application of laws and regulations and other reasons, if ASOBIMO takes responsibility to customers as a result of negligence (Does not include intentional or gross negligence occasions),
  the limit of the amount of compensation for damage will be the total amount the member paid our products for the latest month.